Privacy Policy
Your privacy is important to us at Dolly's Foods Labz. This Privacy Policy explains how we collect, use, and protect your personal information when you use our services or visit our website.
1. Information We Collect
We collect the following types of information to provide better services to all our users:
- Personal Information: Includes your name, email address, phone number, delivery address, and payment details.
- Order Information: Details about the meals you order, including your preferences, subscription plans, and delivery schedule.
- Usage Data: Information about how you use our website (e.g., IP address, browser type, pages visited).
2. How We Use Your Information
- To Process Orders: We use your personal and payment information to process and deliver your orders, as well as to communicate with you regarding your order status.
- Customer Support: Your contact information may be used to respond to your inquiries or resolve any issues.
- Marketing: We may use your email or phone number to inform you of promotional offers or updates related to Dolly's Foods Labz. You can opt-out of these communications at any time.
3. How We Protect Your Information
We are committed to ensuring the security of your personal information. We have implemented appropriate measures to safeguard your data, including encryption of sensitive information.
4. Sharing Your Information
We will never sell or rent your personal information to third parties. However, we may share your data with:
- Service Providers: Third-party vendors who assist us in processing payments, delivering orders, or maintaining our website.
- Legal Requirements: We may disclose your information if required by law or to protect our legal rights.
Optional current location: If you choose “Use current location” and grant browser permission, your device sends its current coordinates directly to BigDataCloud to suggest your area and pincode. BigDataCloud also receives your IP address and describes how it uses location signals in its privacy policy. Our app does not track your location in the background or save these coordinates. We save the delivery address only when you confirm and save the form. You can enter an address manually instead.
5. Cookies
Our website may use cookies to enhance your browsing experience. Cookies are small data files stored on your device that help us improve site functionality. You can choose to disable cookies in your browser settings, but this may limit certain features of our website.
6. Data Retention
We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, or as required by law.
7. Your Rights
You have the right to:
- Access, update, or delete your personal information.
- Opt-out of marketing communications.
- Request a copy of the personal data we have collected about you.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website, and your continued use of our services will constitute acceptance of the updated policy.